Fahira, Annisa, Elisabeth Nainggolan, and Lisa Elianti Nasution. 2026. “Pengaruh Customer Relationship Management, Ketepatan Waktu Pengiriman Dan Layanan Digital Terhadap Kepuasan Pelanggan Pada PT Tunas Antarnusa Muda Kargo”. Jurnal Simki Economic 9 (2): 596-606. https://doi.org/10.29407/jse.v9i2.1599.