F. A. Faddilla and A. Samsudin, “Pengaruh Social Media Marketing, e-WOM, dan Customer Experience terhadap Keputusan Pembelian Produk Print on Your Drink pada Chatime Royal Plaza Surabaya”, JSE, vol. 9, no. 2, pp. 677–688, May 2026, doi: 10.29407/jse.v9i2.1598.