Yuniannita I, Wahyuningtyas YF. Customer Service Management at Bank BTN KCP Condong Catur: Review of SOPs and Service Procedures. JSE [Internet]. 2024 Oct. 14 [cited 2026 Aug. 25];7(2):653-60. Available from: https://jurnal.unpkediri.ac.id/index.php/JSE/article/view/862